Is it for me? · Cafés and restaurants
A café that takes bookings and runs a stamp card.
Change the menu yourself, take table requests on your own site, and give regulars a reason to come back — all against one customer list, in one login.
Plans start at $20 a month. Most cafés are on Standard.
WhishIn this dashboard
Four of Helm's 23 modules, on top of the workspaceYou choose these — switched on per account, or included once your plan carries them
Bookings
Requests arrive on your site, and you answer them.
Someone picks a date, leaves a name, a number and a note. It lands in your dashboard as pending. You confirm it or decline it, and either way they get an email.
Be clear about what this is
It is a request inbox, not a live table plan
There is no floor plan, no live availability and no automatic double-booking guard. Someone tells you when they would like to come; you say yes or no.
For a room where one person knows the tables, that is usually the whole job. If you need a seating engine that holds real-time inventory, this is not that, and we would rather you knew before you signed up than after.
Regulars
The same person, whichever door they came through.
A booking, a stamp and an account are three things about one customer, so Helm keeps them as one record. That is why user accounts sits in this list next to loyalty — the card is attached to the person, not the other way round.
A stamp card on their phone
Stamps or points, your reward, your threshold. Staff scan it at the counter from their own login, and every stamp records who gave it.
A double-stamp Tuesday that stops on its own
Tick the days a double-stamp offer runs and the counter applies it on those days and not the others. Buy-two-get-one and a free item at ten are rewards you turn on and off yourself.
They sign in on your site
No app to download. The card, their bookings and their history live in an account on your own domain.
Seeing it work
Most of them are standing outside, reading the menu on a phone.
Who visited, where they came from, and which pages they actually read. Enough to know whether the Friday post did anything.
Included on Standard and Business. On Lite it is $20 a month as an add-on — worth saying plainly rather than letting “included” do the work.
Before you start
Three things Helm does not do, said now rather than later.
There is no restaurant template
You do not pick “café” and get a site. Your sections get shaped around your actual menu during setup. Slower to say, and true.
No live table availability
Bookings is a request inbox with a confirm and a decline. If you need real-time seating inventory, Helm is not it.
No online ordering on this set
Menus, yes. Taking payment for a takeaway order is the Shop module — Whish, OMT or cash on delivery, where the buyer pastes the transfer reference and you confirm it — and it is not in the set above. Card payments are not wired up yet, so that one we do not offer. You can add the module; without it, a menu is a menu.
Already running on this
Croffee — coffee and desserts, Beirut
Their public site is croffee.cafe and their dashboard sits on their own domain. One of the clients listed on the Helm homepage.
Visit croffee.cafe
CroffeeLoyalty & membershipUser accountsAnalyticsEdit contentMedia libraryGetting started
Tell us about the room, and we will build the rest.
Plans start at $20 a month. Loyalty is included on Business or $35 a month on Lite and Standard. Most cafés are on Standard.